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      Privacy Policy

Effective October 2024

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.everaftercrafters.com website (the "Website") operated by Coulter Crafters, LLC, a Corporation formed in North Carolina, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you as you interact with this website.

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Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, affiliates, and others, who wish to access or use the Website.

By accessing or using the Website, you and we agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

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This policy primarily addresses what information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information.
 

What Information We May Collect and Why

We may collect and store any and all information that you enter on this Website. We collect and store the following information about you for the sole purpose of conducting our business.  We are not required to collect this information by a law or court order.  We do not combine nor link the personal information that we hold about you.  Note: We do not sell your personal information to any outside third-party.​​

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  • Identifying information - Name

  • Identifying information - Postal / Shipping address

  • Identifying information - Billing address

  • Identifying information - Phone number

  • Identifying information - IP address

  • Identifying information - Email address

  • Identifying information - Device identifier

  • Financial information     - Credit card or debit card number

  • Financial information     - Card expiration date

  • Financial information     - Card CVV (security code)​​

How We Protect Your Information

We have implemented the following measures to protect and safeguard your personal information:

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  • Limiting the amount of personal information that we collect to only that which is strictly necessary to conduct our business

  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks

  • Destroying the personal information that we no longer need

  • Performing regular risk assessments as per our internal overall risk mitigation plan

  • Screening all employees that may may a need to access to personal information while performing their assigned duties

  • Training our employees to recognize risk situations and phishing attempts

  • Requiring our employees to sign confidentiality agreements

  • Encrypting laptops, usb devices and other portable media

  • Implementing and monitoring intrusion prevention and detection systems

  • Maintaining up-to-date software and safeguards

  • Performing regular due diligence of our vendors

  • Implementing physical security measures

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Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.  This Website collects cookies and may use cookies for reasons including, but not limited to:

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  • Analyzing our Website traffic

  • Analyzing your interactions with our advertisements

  • Identifying if you are signed on the Website

  • Testing content on the Website

  • Storing information about your preferences

  • Recognizing when you return to the Website

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Other Related Provisions

Children's privacy. This Website is intended for use by a general audience and does not offer services to children. Should a child, whom we have knowledge to be under the age of 18, send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

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Analytics programs. This Website uses our own internal analytics and Google Analytics to collect information about you and your browsing and purchasing behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

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Information retention.  We retain all of the information that we collect until you requested to delete your information; however please note, we routinely assess the information on our systems.  Based on any recent sales activity, we may archive the information for later deletion. 

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Direct marketing. We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of offering for sell products, promotions or services directly to consumers rather than through retailers. 

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Third-party websites. This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your convenience and reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their respective Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.  In certain cases, we have also established affiliate programs with other companies and as such we receive a small commission based on any purchases you may make on their website as a result of a customer referral that may result.   Such affiliations will be noted on our website. Please see our policy regarding affiliate relationships at this link: ________________ 

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Do Not Track. Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. Our website does not support Do Not Track. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

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Law Enforcement.  We will not provide your data to law enforcement agencies unless a court order is presented that requires us to do so. We reject requests from local and federal law enforcement when they seek data without a court order. Unless we’re legally prevented from it, we’ll always inform you when such requests are made.

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Changes to the Privacy Policy. We reserve the right to amend this Privacy Policy at any time. The latest and applicable Privacy Policy will be posted at this webpage link with a noted revision date.  We are under no obligation to notify you of such changes through any other means.

Your Data Rights

Your Rights. Depending upon where you reside, you may have the following rights with regard to your personal information.  For US citizens, you have the following Rights:​

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  • Right to Be Informed. What it means: You have the right to know how your data is collected, used, stored, and shared. What to look for: A clear and accessible Privacy Policy. 

  • Right of Access. What it means: You can request a copy of the personal data a company has collected about you. 

  • Right to Rectification. What it means: You can request corrections to inaccurate or incomplete personal data.

  • Right to Erasure (or Right to Be Forgotten). What it means: You can request deletion of your personal data under certain conditions.  Please note - when you delete your account or membership to a group that may be made available on our website, your personal data is permanently deleted as well.

  • Right to Restrict Processing. What it means: You can limit how your data is used (e.g., for marketing vs. internal operations).

  • Right to Data Portability. What it means: You can ask for your data in a structured, commonly used, and machine-readable format, and transfer it to another service.

  • Right to Object. What it means: You can object to the use of your data, particularly for marketing or profiling.

  • Right Not to Be Subject to Automated Decision-Making. What it means: You can object to decisions made solely on automated processing (like profiling) without human involvement.

  • Right to Opt-Out of Sale or Sharing of Data. What it means: You can request that a business does not sell or share your personal data.  As stated previously, our company does not sell o share any information about you to third-party companies. 

  • Right to Non-Discrimination. What it means: A business cannot penalize you for exercising your data rights (e.g., by charging more or reducing service quality).

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Exercising your rights.  You may exercise the rights specified above by submitting a consumer request to info@everaftercrafters.comWe will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

 

  • Place in the subject line the words "Personal Information Request"

  • Your Name

  • Your Email address

  • Your User name sign in to our app (if applicable)

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Please note that we may be unable to process your request if you do not provide us with the above information.

 

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. In the event we deny your request, we will provide you with the reasons for such denial.

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Complaints. In the United States, you have the right to lodge a complaint regarding our collection, use and sharing of your personal information.  Here is the process:


1. Start with the Business. Request Resolution Directly: Ask the company to address your concern through their privacy officer or support channels.  Request your data rights: (e.g., deletion, access, opt-out) in writing.  Please follow the above contact method as described.

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2. Federal Complaints – FTC (Federal Trade Commission). The FTC is the primary federal agency that enforces consumer privacy and deceptive practices. File online: https://reportfraud.ftc.gov/

 

Such complaints cover:

  • Data breaches

  • Misuse of personal info

  • Deceptive privacy policies

  • Identity theft

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3. For California Residents – CPPA / Attorney General. If you live in California and you believe your rights under CCPA/CPRA were violated, file with the California Privacy Protection Agency (CPPA): https://cppa.ca.gov/complaints/ or with the California Attorney General: https://oag.ca.gov/privacy/ccpa.

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4. State Attorney General’s Office (All States). Each state AG handles consumer protection issues. Find your AG: https://www.naag.org/find-my-ag/

File online or by phone/mail depending on your state. Especially useful for: Unauthorized data sharing, Spam/robocalls, Breach of contract or deception.

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The following agencies below would not apply to your transactional data collected by our website, but are offered as a consumer service.

 

5. Consumer Financial Protection Bureau (CFPB). If the data issue is related to a financial product (bank, credit card, loan): 

File with the CFPB: https://www.consumerfinance.gov/complaint/

 

6. Other Specialized Agencies (as needed). HIPAA violations (medical data): U.S. Dept of Health & Human Services – OCR, 

Educational data privacy (FERPA): U.S. Dept of Education – FERPA

 

Contact Information

For any questions, concerns, or communications regarding our Privacy Policy, please contact us at:


Ever After Crafters
Email: info@everaftercrafters.com
Phone: +1 (919) 444-1464
Address: 149 Cabin Creek, Pittsboro, NC 27312

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